Emergency & Urgent Care

We are proud to offer the area’s only dedicated, full-time team of board-certified Emergency Physicians for both our Emergency Department. These are our own physicians, not contracted or part-time doctors.

Our highly experienced team of physicians — supported by an experienced professional team of nurses, physician assistants and other health care staff — are always here and we’re always ready when you need us most.

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The Home Team Advantage

When seconds count, our Emergency and Urgent Care physician team offer unparalleled experience and personal dedication to emergency medicine. And with new CT and MRI just steps away, they’re also equipped with the advanced technology they need to save lives. They are caring physicians with powerful credentials and are the critical difference makers on your own home turf.


Mark Bogner, MD

Board certified in Emergency Medicine, Dr. Bogner is Southwest Health’s Emergency Department Medical Director.

He earned his MD from the University of Wisconsin-Madison School of Medicine and Public Health in 1993 and completed his residency in Emergency Medicine at the University of Chicago. Among other credentials, Dr. Bogner was Emergency Chief Resident at the University of Chicago (97-98), a UW Health MedFlight Physician (98-08), and Associate Director of the UW Health Emergency Department (06-09) as well as UW Emergency Medicine Residency Program Director (04-09)…[read more]

Mitch Lewis, MD

Board certified in Emergency Medicine, Dr. Lewis brings more than 15 years of experience in emergency medicine.

He earned his MD at the University of Nebraska and performed his internship at East Carolina University School of Medicine in 1995. Dr. Lewis completed his residency in Emergency Medicine at Pitt County Memorial Hospital in Greenville, NC (95-97). Dr. Lewis worked in Colorado hospitals before moving to Wisconsin in 2007 where he joined the ER staff at Meriter Hospital in Madison. He also worked at Mercy Hospital in Janesville before coming to Southwest Health…[read more]



Bruce Lindsay, MD

Board certified in Emergency Medicine, Dr. Lindsay has been a member of the Emergency Medicine Academic Staff at the University of Wisconsin School of Medicine at Public Health since 1996.

He earned his MD at Chicago Medical School in 1992. He performed his internship at St. Francis Hospital, Chicago and his residency in Emergency Medicine at the University of Chicago. Dr. Lindsay served as MedFlight Physician (96-08) and Medflight Medical Director (01-08). He has also long been a distinguished member of the Core Academic Residency Faculty at the University of Wisconsin…[read more]

Raymond Sloan, MD

Many southwest Wisconsin residents are already very familiar with Dr. Sloan as he has served area patients in both the ER at Southwest Health and his local Clinic practice since 1992.

Dr. Sloan is board certified in family practice and brings more than 30 years of experience in the ER. He earned his MD at the Medical College of Wisconsin in Milwaukee in 1974. He has served Southwest Health and our patients in many ways, including as Chief of Staff and on our Board of Directors. He offers a very high level of experience and a well-earned reputation as an outstanding clinician and leader…[read more]

Kent Kramer, MD

Board certified in Family Medicine, Dr. Kramer has over 20 years of experience in serving Wisconsin residents.

A Wisconsin resident all his life, Dr. Kramer first entered health care as a laboratory phlebotomist, working first at Luther Hospital in Eau Claire, Wisconsin while an undergraduate student at the University of Wisconsin – Eau Claire. While attending Medical School, Dr. Kramer also served as a phlebotomist at UW Hospital in Madison, Wisconsin. In 1999 he earned his Medical Degree from the University of Wisconsin, and between 1999 and 2002 he completed a Family Medicine Residency at UW Hospital and Clinics, where he also served as Chief Resident in 2001 and 2002. In the years since Dr. Kramer has practiced Family Medicine at the Mineral Point Medical Center as well as serving simultaneously in the Emergency Department at Upland Hills Health in Dodgeville.


The Difference between Urgent Care and Emergency Services

Emergency services and urgent care are provided by the same team of SH physicians, nurses and staff, so it’s important to understand the difference.

A visit that begins in Urgent Care may become an Emergency Department visit after the physician completes the exam.

Urgent Care

Urgent Care is the place for minor conditions, such as earaches, sore throats and urinary tract infections. You see, we understand getting sick doesn’t always happen on a 9 to 5 basis, so neither should getting well again. Think of Urgent Care as your doctor’s office when your doctor’s office is closed.

No referrals or appointments are needed to be seen by our team of Advanced Practice Practitioner’s who cover Urgent Care.

HOURS: Urgent care is available Monday through Friday from 5pm to 10pm and on weekends and holidays from 8am to 8pm.

Patients are evaluated in our Triage Room adjacent to our Emergency Department. If more than basic lab work or X-rays are done, the visit is automatically elevated to an Emergency Department visit.

Urgent Care is the place to come for…

  • Insect bites
  • Cold and flu symptoms
  • Earaches
  • Minor infections
  • Minor rashes and burns
  • Sore throat or cough
  • Sprains and strains
  • Urinary tract infections
All ages are welcome. You don’t need to be a SH patient.

Emergency Services

Call 911 in case of a medical emergency. Or, come immediately to the Emergency Room if you experience any of the following conditions:

  • Bleeding
  • Broken Bones
  • Chest pain
  • Loss of consciousness
  • Poisoning
  • Seizures
  • Severe burns
  • Severe pain
  • Shortness of breath
  • Sudden paralysis or slurred speech
  • Suspected overdose of medication

Our ER offers the latest technology plus two fully equipped trauma rooms. Steps away, our doctors have access to the tri-states most advanced medical imaging technology, including new in-house wide-bore MRI and new low dose CT machines.

Whether it’s urgent or an emergency, the most important thing is that you see a provider when you need one. At Southwest Health, our Urgent Care is in our Emergency Department. So, if you come into Urgent Care, and it turns out to be an emergency situation, you’re already in the ER–with highly experienced ER providers–no ambulance needed.