Posting Date
8/7/2024

Requirements

• Must have a high school diploma, equivalent, or higher level of education
• Optical technician school training or equivalent preferred
• 3 years’ experience in the optical field preferred
• ABO certification preferred

Work Hours

We are seeking a full-time (36 hours/week) optician/registration to work days 7:30 am- 5:00pm at the Platteville Eye Clinic.

Job Summary

The Optician assists customers with frames and lens selection; takes optical measurements (facial, P.D., seg. ht.); evaluates patient for assistance in lens design; verifies order; quotes patient, properly fits spectacles for patient; and makes fitting adjustments after sale.

Essential Job Functions and Responsibilities

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

1. Promotes the company in a courteous and professional manner at all times, and directs efforts to fulfill all patients’ optical needs, maximizing sales in the process.
2. Orders, labels and ensures that all frames are adjusted, cleaned, and arranged by brand in display racks.
3. Cleans, orders and prices all items (i.e. spec chains, magnifiers, half-eye readers, instant suns and lens cleaner kits).
4. Maintains supply inventories (cases, frame parts, etc.)
5. Files all delivered prescriptions neatly, in alphabetical order.
6. Keeps shop, reception, and optical area neat and clean
7. Rotates displays as needed
8. Performs reception, patient financial services, and optical record duties as appropriate.
9. Conducts patient history in manner and format required by optometrist or supervisor.
10. Assesses and records visual acuity.
11. Neutralizes and records spectacle prescription by the means of a lensometer, manual or automatic.
12. Educates patients on important aspects of eye care by explaining the principles of basic eye care and testing procedures being performed.
13. Ensures that all industrial frames are clean and accounted for.
14. Assists in dispensing contact lenses and frames.
15. Performs frame adjustments and repairs.
16. Monitors service levels from current lens labs and reports any decrease in service to Clinical Manager
17. Responsible for sending all weekly and monthly reports to the regional supervisor on a timely basis including invoice receiving report complete with all invoices, sent on a weekly basis, and daily transaction sheet, sent on a regular basis/
18. Responsible for efficiently managing his/her on site inventory.
19. Checks items in the optical area, including contacts, for expirations.
20. Maintains equipment in a preventative maintenance program (i.e. proper handling, care, cleaning, changing bulbs, batteries, etc.).
21. Manages patient complaints/problems.
22. Ensures that all company policies and procedures are followed; reports any discrepancy or change in policy to the Clinic Manager.
23. Adheres to Southwest Health’s value-based behavior standards.
24. Understands and adheres to Southwest Health compliance and HIPAA standards as they appear in the Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy.
25. Performs other duties and responsibilities as requested or required.