Ophthalmic Assistant

Job Title

Ophthalmic Assistant

Posting Date

January 11, 2024


  • Diploma/certificate from an accredited Ophthalmic/Optometric technical program preferred.
  • Two years of experience as an assistant/technician in an Ophthalmic/Optometric practice or military or civilian certification/diploma in an Ophthalmic/Optometric formal course of instruction of at least one academic year.
  • Completion of the AAO Ophthalmic Medical Assisting Examination is preferred.
  • Proficient in a variety of computer applications with basic understanding of computer hardware and software, specifically word processing, spreadsheets, internet and email.
  • Previous medical experience is preferred.

Work Hours

We are seeking a full-time (36 hours/week) Ophthalmic Assistant to work in our Eye Center at our main hospital location. Hours will be between 7:30am-5:00pm, Monday-Friday.

Job Summary

Providing ophthalmic treatment and preventative outpatient care to all age populations working in collaboration with the ophthalmologist.

Essential Job Functions and Responsibilities

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

  1. Manages patient flow and performs rooming standards.
  2. Assists providers in the examination and treatment of patients.
  3. Performs and documents visual fields, OCTs, NCTs, and other testing as ordered by OD’s and MD’s.
  4. Escorts patients to other areas of the department for completion of the examination.
  5. Collects and records accurate telephone information and relays it to provider or technician.
  6. Basic computer scheduling, rescheduling, canceling and coordination of appointment.
  7. Provides patient education under direction of provider.
  8. Neutralizes and records spectacle prescription by the means of an automatic or manual lensometer.
  9. Initiates documentation of the patient’s chief complaint, history of present illness, review of systems and all pertinent ocular findings accurately and in accordance with compliance guidelines. Measure and record vital signs including blood pressure, pulse and respirations. Document medication and allergies, including reactions. Administer topical ophthalmic and oral medications at the direction of the provider.
  10. Performs and documents additional ancillary testing procedures including facial abnormalities associated with eye problems, records gross external abnormalities from the examination, performs potential acuity measurement (PAM) and brightness acuity test (BAT) and records information and all other patient services as requested by the ophthalmic provider.
  11. Performs testing to include visual acuity measurement, stereo vision testing, color vision testing, automated or manual lensometry and keratometry, measurement of intraocular pressure (IOP) by use of NCT, Tonopen or Goldman, check pupillary size and response to direct and consensual light.
  12. Screen patients and calls for emergency/urgent situations; obtain pertinent information for provider.
  13. Must have a good general knowledge of contact lenses.
  14. Assist ophthalmologist in laser (YAG, ARGON or EXCIMER) procedures by preparing equipment and assisting patients for position and comfort, record surgical information required.
  15. Performs additional medical responsibilities assigned by the provider, who supervises and assumes legal responsibility for these actions.
  16. Orders and maintains supplies and material needed in the assigned work area.
  17. Cleans exam rooms at the end of the day and check inventory for expired items.
  18. Adheres to Southwest Health’s value-based behavior standards.
  19. Understands and adheres to Southwest Health compliance and HIPAA standards as they appear in the Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy.
  20. Performs other duties and responsibilities as requested or required.

Other Duties Include, but not limited to:

  1. Perform reception, patient financial services, and optical record duties as appropriate.
  2. Assess and record visual acuity
  3. Neutralizes records spectacle prescription by the means of a lensometer, manual or automatic.
  4. Educate patients on the important aspects of eye care by explaining the principles of basic eye care and testing procedures being performed
  5. Assist in dispensing contact lenses and frames
  6. Perform frame adjustments and repairs
  7. Assist patients in ordering glasses and/or contacts.
  8. Collect payments

We believe that together we can change lives, and we anticipate your life will change in the process. If you aspire to help others find hope and live better, we invite you to submit your application below. Click Here to learn what others say about SH.


SH is truly an outstanding place to work. A full benefit package is available for employees working 20 hours/week or greater which includes: Health, Dental, Vision and Life insurance. Also available are long and short term disability, cell phone discount, flexible spending plan, paid time off, retirement plan with an employer contribution, fitness membership discount as well as use of exercise equipment at the facility.


Contact Info

Southwest Health
Attn: Human Resources
1400 East Side Rd
Platteville, WI 53818
Phone: (608) 342-4796
Email: hr@southwesthealth.org
Fax: (608) 342-5015

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