Patient Rights

You are the center of our Health Care System and the focus of everything we do. At Southwest Health Center (SHC), we constantly strive to provide the best in both technical and personal aspects of your care.

Healing involves the coordination and cooperation of many caring specialties, and as a patient, you are an important part of that team. We want you to be aware of your rights and responsibilities. You have the right to:

• Access and receive care
• Respect and dignity
• Privacy and confidentiality
• Personal safety
• Know the identity and professional status of your care providers
• Information concerning your diagnosis (to the degree known)
• Communicate with people outside the hospital
• Give informed consent for your care
• Consult with other physicians/specialists
• Refuse treatment
• Transfer your care to another physician, and to know any care requirements following your discharge
• Request an itemized list and detailed explanation of hospital charges
• Information on hospital rules and regulations
• Voice grievances and complaints

For additional information on patient rights, please see the attached document.