Business Office & Financial ServicesThank you for choosing Southwest Health Center. We want to make your health care as easy for you as possible. That includes working to reduce the cost of health care for everyone and helping you understand your Southwest Health Care Center bill.
Contact Information
Insurance Billing Questions
Self Pay Billing Questions & Payment Arrangements
Send check money order or to pay in person: Southwest Health Center will bill your insurance company on your behalf if you have provided us with your insurance information at the time of registration. If you did not have your insurance information with you, please fax a copy of your card to us at 608.342.4756. You may also mail a copy of your card to the Southwest Health Center address above. Include “Attn: Patient Financial” in the address. All charges not paid by your insurance company, including coinsurance and deductible amounts, must be paid within 30 days of billing unless you contact us to establish payment arrangements.
Jenny Marshall
Colleen Nolan Some services are not included on your hospital bill. Questions should be directed to:
Financial Counseling
Financial Assistance Program As a cost saving measure, Southwest Health Center does not routinely send out itemized billings. If you would like a copy of an itemized statement, please contact our Patient Financial Department at 608.348.2331. You can make payment by cash, check, money order, Visa, or MasterCard. If you would like to provide credit card information over the phone, please call 608.348.2331. Please contact our Financial Counselor at 608.342.5085 for information on our financial assistance program.
Please fax your insurance card to 608.342.4756 or mail it to: Our Manager of Patient Financial Services can be reached at 608.342.4763 and will be able to provide an estimate for future services to you. All quotes are estimates only based on historical information. Actual patient balances will differ due to medical history, lab work needed, pharmacy dosage amounts, etc. Any differences between estimates given and actual balance are the patient’s responsibility. You need to contact your insurance company to provide them with the requested information. Many insurance companies require a written response and will not take information verbally. It is your responsibility to follow-up with your insurance company as Southwest Health Center cannot act on your behalf in these cases to obtain payment.
Correspondence can be mailed to the following address:
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